ARRIS G36 Cable Modem Router Combo Review Fast WiFi 6 Performance and Reliability

Description

A Trusted Choice for Connectivity and Performance

Testing the ARRIS G36 Cable Modem Router Combo was an experience that genuinely impressed me in many ways while also revealing a few quirks. With its Wi-Fi 6 capabilities and DOCSIS 3.1 technology, this modem-router hybrid has been designed to cater to high-demand households. Whether you’re streaming 4K videos, gaming, or running a smart home setup, its multi-gigabit speed potential is a game-changer. I decided to put it through its paces, and here’s how it performed across the board.

Design and Build Quality

The physical design of this modem-router combo is sleek and modern, featuring a compact build that easily blends into a home office or living room setup. At just 10 x 3 x 8 inches and weighing only 2 pounds, it’s lightweight yet sturdy. I appreciated the ventilation slots on the sides, which kept it cool during extended use, even with multiple devices connected. Setting it up in my space was hassle-free, thanks to its small footprint. However, I did notice that the LED indicators on the front can be a bit too bright in darker rooms, which might be a minor annoyance for some.

Performance and Speed

The DOCSIS 3.1 technology is undoubtedly one of the standout features here. It’s 10 times faster than DOCSIS 3.0, and during my testing, the performance was consistently reliable. My household, which includes multiple gamers and streaming enthusiasts, saw smooth 4K video playback and lag-free gaming, thanks to its low-latency design. The 2×2 OFDM channels provided stable connections even during peak usage hours. I tested it with a gigabit internet plan and was blown away by the speed consistency, achieving near-max bandwidth on most tests.

That being said, its 2.5 Gbps compatibility might be overkill for households with lower-tier internet plans. If you’re not planning to upgrade to a high-speed plan, you might not fully unlock its potential. However, for heavy users or tech enthusiasts, the multi-gig networking capabilities are a definite plus.

Simple Setup and User Experience

The setup process was refreshingly straightforward, thanks to the SURFboard Central App. I downloaded the app, followed the step-by-step instructions, and had the modem-router combo up and running within minutes. The app also offers real-time network monitoring, which is a lifesaver when managing multiple devices. I particularly liked the parental controls, which allowed me to set time limits for devices and pause the internet when needed. This feature will resonate well with parents managing screen time for kids.

One minor downside was the app’s occasional sluggishness during initial setup. While it didn’t derail the process, it’s something that could be improved. Still, the app’s features, like customizing Wi-Fi settings and monitoring bandwidth usage, make it a valuable companion.

Compatibility with Major ISPs

Another highlight is its wide compatibility with major U.S. cable providers like Comcast Xfinity, Cox, and Spectrum. I tested it with Xfinity’s Gigabit plan, and it performed flawlessly. The modem is also certified for internet speed plans up to 2.5 Gbps, ensuring it’s future-proof for faster plans. This versatility makes it a great choice for households considering switching providers or upgrading their internet speeds.

That said, before purchasing, I’d recommend double-checking with your Internet Service Provider (ISP) to ensure compatibility. While it supports most major ISPs, smaller regional providers might not be covered.

Key Benefits

• DOCSIS 3.1 technology for ultra-fast speeds and reduced lag.
• Wide Wi-Fi coverage of up to 2,500 sq. ft., ideal for larger homes.
• Two-in-one design saves space and eliminates the need for separate devices.
• Parental controls and app-based customization for easy network management.

Areas for Improvement

• LED indicators can be too bright in low-light settings.
• The SURFboard Central App could be more responsive during setup.
• Multi-gig speed capabilities may not benefit users with lower-tier plans.

Market Rivals

Comparing the G36 with its competitors like the Netgear Nighthawk CAX80 and the Motorola MG8702, there are several areas where it excels. The G36 offers better affordability while still delivering Wi-Fi 6 support, making it a smart choice for budget-conscious users. However, the Nighthawk CAX80 edges out slightly in terms of Wi-Fi range and additional security features, though it comes at a higher price point.

The Motorola MG8702, on the other hand, offers robust performance but lacks multi-gig capabilities, which the G36 provides. If future-proofing is a priority, the ARRIS modem-router combo easily stands out. For those focused on ease of use, the app-based control on the G36 is more intuitive compared to competitors.

Bang for the Buck

In terms of cost efficiency, the ARRIS G36 is a solid investment for households requiring high-speed internet and expansive Wi-Fi coverage. While the upfront cost might seem significant, the potential savings on modem rental fees—up to $168 per year—make it a smart long-term choice. Additionally, the future-proofing with multi-gig support ensures you won’t need to upgrade anytime soon. For families and tech enthusiasts alike, the features and performance justify the price tag.

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